Kognitiv

Founded by Holger Lausen & Jim Murphy & Michal Zaremba in 2018

Manage customer loyalty programs with AI-driven personalization at scale

Pricing model

Demo

Rating

★ Mixed Reviews

Time to value

Long Setup (> 1 day)

You can use Kognitiv to build and run customer loyalty programs across retail and other industries. It includes a loyalty management system, AI-driven customer lifecycle tools, and paid media activation. You can set up omnichannel personalization using hundreds of pre-built AI models for predicting churn, customer lifetime value, and reactivation. It connects to 200+ integrations, tracks incremental revenue uplift per channel, and automatically refines its models over time based on customer behavior.

What Kognitiv does

Set up tiered loyalty programs with points, rewards, and member trackingCreate automated email and SMS campaigns triggered by customer lifecycle eventsRun AI-driven propensity models to identify next-best offer for each customerConnect loyalty data to paid media platforms for audience targetingMonitor customer lifetime value trends across segments in real timeBuild omnichannel customer journeys from first purchase to long-term retentionGenerate reports on incremental revenue uplift per campaign or channelIntegrate with existing POS, ecommerce, and CRM systems200+ pre-built AI/ML models including CLV, churn, propensity, and reactivationReal-time incremental revenue uplift measurement across channels200+ out-of-the-box connectors for omnichannel activationAI autopilot for paid media campaigns (Kognitiv Amplify)Loyalty management system deployable at scale across 28,000+ store locationsSelf-learning algorithms that refine automatically based on new data1:1 personalization across owned and paid channels simultaneouslySOC I and SOC II compliant cloud-based infrastructure