Infinitus AI

Founded by Ankit Jain in 2019

Automate healthcare phone calls between patients, payors, and providers using AI voice agents

Cost

Demo

Rating

★ People love it

Time to value

Requires Expertise

You can use Infinitus to automate the phone calls and coordination work that happen between patients, insurance payors, and healthcare providers. It handles tasks like benefits verification, prior authorization follow-ups, health risk assessments, and chronic condition attestations using AI voice agents. The agents make and receive calls, collect clinical information, verify coverage details, and flag issues like housing instability to care coordinators — reducing the time from intake to therapy start.

What Infinitus AI does

Make outbound calls to insurance payors to verify pharmacy benefits in real timeAsk patients structured health assessment questions and capture clinical answers during a phone callConfirm prior authorization status and collect reference numbers from payor representativesDocument verified chronic conditions and close pending attestation paperwork via provider callsDetect and flag social determinants of health disclosures during patient conversationsCollect deductible, out-of-pocket, and copay details across multiple benefit tiersRoute flagged patient issues to care coordinators with call summariesTrack call outcomes and measure time-to-therapy across patient populationsAI voice agents make and receive calls to payors, providers, and patients without human involvementVerifies pharmacy benefits including deductibles, copays, and prior authorization status during live callsConducts health risk assessments by asking clinical questions and flagging social determinants of health in real timeEnforces verbatim language and uses pre-approved clinical knowledge bases to ensure regulatory complianceEvery call is evaluated by a team of trained doctors and nurses for empathy, accuracy, and safetyHandles chronic condition attestation by calling provider offices and documenting qualifying diagnoses verballyTracks time-to-therapy metrics and reduces benefit verification to specialty pharmacy triage by up to 3xSupports multi-stakeholder workflows including patient-facing, payor-facing, and provider-facing calls in one system

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