imot.io

Founded by Nikolay Guzakov & Sergey Fomin & Sergey Nikulin in 2021

Analyze customer call recordings to find sales and service improvement insights

Pricing model

Demo

Rating

★ People love it

Time to value

Moderate Setup (1-3 hours)

You can use imot.io to automatically transcribe and analyze phone calls, chats, and video conversations with customers. It identifies patterns in conversations to show where sales are lost, what objections go unanswered, which marketing messages resonate, and what product improvements customers want. The system scores calls, generates reports on team performance, and gives individual salespeople feedback after each call — without manual review by managers.

What imot.io does

Transcribe recorded phone calls into searchable text automaticallyGenerate a post-call report for each salesperson after every conversationFlag calls where key script steps were skippedBuild performance dashboards for sales team managersIdentify phrases customers use when comparing competitorsAlert managers when conversion drops below a set thresholdExtract recurring customer complaints and group them by topicAutomatically transcribes calls, chats, and video into searchable textTags each conversation by topic — complaint, question, service typeIdentifies specific points in calls where conversion dropsSends each salesperson an automatic post-call breakdown with what they did well and where they lost the dealCustom GPT built specifically for speech analytics, usable without limitsPre-configured templates for healthcare, real estate, and education industriesMonitors 100% of conversations without manual listeningTracks competitor mentions and reasons customers choose alternatives

Pricing breakdown

Pricing model: Book a demo

Tutorials & Demos

Frequently asked

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