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Enterprise Layer Intelligence
Categories/Project Management/GUIDEcx
GUIDEcx

GUIDEcx

Founded 2017

Manage client onboarding projects and collaborate with customers through shared workspaces

You can use GUIDEcx to manage customer onboarding projects and guide new clients through implementation. The system provides client-facing portals where external stakeholders track milestones, complete assigned tasks, and review project schedules without needing a dedicated login. Your internal team can balance project manager workloads with capacity planning views and sync deal milestones directly with CRMs like Salesforce and HubSpot. Automated email and SMS reminders keep external teams accountable, while integrated AI forecasts delivery dates and spots stalled tasks before deadlines slip.

What GUIDEcx does

Create project templates for standard client implementationsAssign onboarding tasks to external client contactsTrack implementation project progress against scheduled deadlinesSend automated email reminders for pending customer tasksReview team capacity and resource allocation across active projectsSync onboarding project status with CRM accountsSpot delayed milestones to resolve project bottlenecksClient-facing workspace with branded milestone tracking and document sharingAutomated email and SMS notifications that let clients complete tasks directlyCapacity planning dashboard to monitor team workload and staff upcoming projectsAutomatic project creation and template application from CRM deal stagesRisk detection and project forecasting using contextual project metadataEmbeddable customer onboarding portals that work without login credentials

Frequently asked

SalesforceSalesforceHubSpotHubSpot

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GUIDEcx, customer onboarding, client onboarding, implementation management, project tracking, shared client portal, customer engagement, CRM integration, task management, capacity planning, project forecasting, onboarding templates