Dotdigital

Founded 1999

Automate personalized marketing campaigns across email, SMS, and WhatsApp channels

Pricing model

Demo, Paid

Rating

★ People love it

Time to value

Moderate Setup (1-3 hours)

You can use Dotdigital to create and run marketing campaigns across email, SMS, WhatsApp, and social media. It connects customer data from your ecommerce store or CRM to build targeted audience segments. You can set up automated customer journeys for abandoned cart recovery, welcome messages, and re-engagement campaigns. The service includes conversational AI assistants that write message copy and build customer segments from simple prompts. You can also track marketing performance, manage customer loyalty programs, and sync data using its pre-built integrations.

What Dotdigital does

Build automated multi-step customer journeysCreate target audience segments using plain text promptsSend promotional campaigns across email, SMS, and WhatsAppDraft marketing copy for different communication channelsTrack conversion rates and click-through rates across campaignsSync customer contact records with ecommerce and CRM databasesCross-channel campaign delivery across email, SMS, and WhatsAppNatural language audience segmentation via conversational AI agentsModel Context Protocol (MCP) server for querying data in external AI toolsAutomated customer journey builder for cart recovery and onboardingAI copywriter for generating channel-specific campaign messagingIntegrated customer loyalty and retention program toolsBehavior-based website personalization and product recommendations

Pricing breakdown

Pricing model: Book a demo

Frequently asked

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