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Courier Health - Customer Relationship Management (CRM) Tool

Courier Health

Courier Health

Founded by Danny Sigurdson in 2021

Manage patient access and adherence journeys for biopharma commercial teams

Cost

Demo

Rating

★ People love it

Time to value

Requires Expertise

You can use Courier Health to track and manage the full patient journey from initial intake through therapy adherence for biopharma and life sciences companies. It unifies data across hub services, specialty pharmacies, and field teams into one view, automates prior authorization workflows, and gives field reimbursement and patient services teams tools to identify and remove barriers to patients starting or staying on therapy. It includes built-in AI for intake automation and workflow orchestration.

What Courier Health does

View the full history of a patient's access journey in one screenAutomate intake form collection and data entry from prescriber officesAssign and track prior authorization tasks across a field teamReceive alerts when a patient misses a therapy refill milestonePull reports on patient start rates and persistency by programRoute incoming patient cases to the correct hub or field rep automaticallyLog patient interaction notes and next-step actions inside each caseTrack which barriers are most commonly delaying therapy starts across programsUnifies patient data from intake through adherence into a single timeline viewAutomates prior authorization and intake paperwork to reduce manual processingGives field reimbursement teams a workflow dashboard to track case milestonesTracks patient persistency and measures 6-month adherence outcomes by programAI layer built on biopharma-specific data to flag patient journey bottlenecksIntegrates with hub services and specialty pharmacy data feedsMeasures time-to-therapy improvements across patient programsPurpose-built for market access and patient services roles in life sciences

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Courier Health, patient access, biopharma CRM, field reimbursement management, patient services, prior authorization automation, specialty pharmacy coordination, patient adherence, hub services, life sciences, intake automation, patient journey, market access, commercial operations, therapy adherence, patient experience