Cognitive Calls

Founded by Bálint Horváth in 2024

Automate inbound and outbound phone calls using voice assistants

Pricing model

Paid

Rating

★ People love it

Time to value

Quick Setup (< 1 hour)

You can use Cognitive Calls to automate incoming and outgoing phone calls as well as web-based voice interactions. The system answers routine customer support questions, schedules appointments, conducts automated surveys, and manages outbound sales follow-ups. You can route calls to human agents when complex issues arise or embed voice interfaces directly into your web applications using WebRTC. It automatically records calls, generates transcripts, performs sentiment analysis, and connects with your CRM to keep customer communication logs up to date without manual data entry.

What Cognitive Calls does

Make outbound phone callsAnswer inbound customer callsSchedule calendar appointmentsTranscribe audio conversationsAnalyze caller sentimentTransfer calls to human staffTrigger webhooks based on call outcomesHandles incoming and outgoing phone calls with 600ms response latencyTranscribes phone calls and generates automated sentiment analysisEmbeds voice conversations directly into web applications via WebRTCSchedules and confirms calendar appointments over phone interactionsRoutes complex or sensitive calls directly to live human representativesTriggers custom webhooks and syncs call records with external databases