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Enterprise Layer Intelligence
Categories/Sales Enablement/CitNOW Group
CitNOW Group

CitNOW Group

Founded 2008

Create vehicle videos and manage customer communications for automotive dealerships and manufacturers

You can use CitNOW Group to produce personalized videos and high-quality imagery for automotive sales and workshop services. Dealerships and vehicle manufacturers share digital vehicle walkarounds, service inspection videos, and 360-degree exterior and interior presentations directly with car buyers. The system connects customer messaging across sales inquiries, aftersales updates, and repair approvals. By sharing transparent visual updates and interacting through digital channels, automotive retail teams build trust with buyers, speed up repair authorizations, and track customer engagement throughout the entire vehicle purchasing and ownership journey.

What CitNOW Group does

Record a personalized vehicle walkaround video on a mobile deviceUpload 360-degree exterior images for online inventory listingsSend workshop inspection recordings to customers via SMSReview analytics on customer video views and watch durationCollect digital approvals for vehicle workshop repairsSync customer communication records with dealership CRM softwareRecord personalized video walkarounds of vehicles for sales prospectsCapture technician inspection videos to highlight needed vehicle repairsGenerate 360-degree vehicle interior and exterior imagerySend digital repair authorizations directly to car owners via text or emailTrack when prospective buyers view sent videos and presentationsSync customer communication history with dealership CRM records

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CitNOW Group, automotive video, car sales video, vehicle walkaround, 360 car photography, dealer communication, vehicle inspection video, automotive retail