You can use Casap to manage and resolve consumer financial disputes and fraud claims automatically. The software handles claims across card transactions, ACH, EFT, digital payments, ATM withdrawals, and paper checks while maintaining compliance with Reg-E, Reg-Z, and Nacha rules. It reviews dispute evidence, predicts win rates for chargebacks, and detects both first-party and third-party fraud. Frontline staff and operations teams can offer multi-channel self-service to customers, speeding up claim investigations and cutting operational costs for banks and fintech companies.
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