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Enterprise Layer Intelligence
Categories/Education & EdTech/Canyon GBS
Canyon GBS

Canyon GBS

Founded 2016

Manage student recruitment, advising tickets, and campus service requests across higher education institutions

You can use Canyon GBS to manage student lifecycles, service desks, and academic operations across higher education campuses. It provides specialized applications for student advising, financial aiding, and campus ticketing. Staff can track student interactions from recruitment to graduation, automate routing of help requests, and maintain visibility into campus operations. The system complies with ISO 27001, SOC 2, and HIPAA regulations, allowing institutions to centralize student records, coordinate support departments, and resolve requests across colleges and universities without relying on fragmented legacy databases.

What Canyon GBS does

Log student advising meeting notesAssign support tickets to campus staffTrack student graduation progressReview incoming student service requestsSend updates to prospective applicantsMonitor department response times on ticketsTrack student journeys from initial recruitment through graduationRoute campus service requests automatically to relevant staffMaintain ISO 27001, SOC 2, and HIPAA data complianceManage academic advising sessions and student historyCoordinate financial aid workflows and communicationsCentralize student support tickets across university departments

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Canyon GBS, higher education CRM, student lifecycle, campus helpdesk, student advising, student retention, ticket routing, college service desk, student recruitment, academic operations, advising app, aiding app, campus management, ISO 27001, student records