Canny

Founded by Andrew Rasmussen & Sarah Hum in 2017

Collect, organize, and prioritize customer feedback to build public product roadmaps

Pricing model

Free Tier, Paid

Rating

★ People love it

Users

466K+

Time to value

Quick Setup (< 1 hour)

You can use Canny to collect, organize, and prioritize feature requests directly from your customers and internal teams. It gathers feedback from channels like Slack, Intercom, and customer portals, grouping similar requests automatically. You can track which high-revenue customers want specific features, share a public roadmap showing upcoming releases, and publish changelogs when updates go live. It also lets users vote on existing suggestions, giving your product team clear visibility into customer demand so you know exactly what to build next.

What Canny does

Create public or private feedback boardsPrioritize feature requests based on customer revenue dataPublish status updates on the product roadmapWrite and post product changelog entriesMerge duplicate user suggestions into single postsFilter customer requests by theme or product areaQuery feedback trends through connected LLM toolsCollect customer feedback and feature requests through a dedicated web portalAllow users to upvote and comment on existing feature requestsAutomatically extract feedback from support tickets and sales conversationsConnect feedback requests to customer revenue to prioritize high-value itemsPublish public or private product roadmaps with status updatesShare product changelogs to notify users when requested features launchQuery feedback data using custom MCP servers in external AI chat models