Accurx

Founded 2017

Connect NHS staff and patients through a shared messaging system

Cost

Demo

Rating

★ People love it

Time to value

Quick Setup (< 1 hour)

You can use Accurx to send messages between healthcare staff and patients across the NHS. It lets GP practices send appointment reminders, test results, and medical questions to patients via SMS. It also connects different parts of the health system so doctors, specialists, and patients can communicate directly. Features include smart triage for inbound patient requests, patient messaging at scale, and tools that help reduce unnecessary appointments and waiting times.

What Accurx does

Send SMS messages to individual or groups of patientsSet up automated triage questions for inbound patient requestsRoute patient requests to the correct clinical teamTrack and respond to patient messages from a shared inboxSend appointment booking links to patients by textManage patient communication across multiple GP practicesReview inbound patient queries and assign them to staff membersSend SMS messages to patients directly from a GP practice systemSmart triage questions that route patients to the right service automaticallyTwo-way messaging between patients and healthcare staffConnects multiple parts of the NHS including GPs, specialists, and hospitalsBell notification system for managing inbound patient requestsMass messaging to patient lists for test results or appointment remindersUsed by 98% of GP practices in EnglandProductivity tracking showing measurable time savings for NHS staff