VoiceRun

Founded by Doug Hurd in 2025

Deploy autonomous voice agents that automatically test and fine-tune on customer call data

Pricing model

Pay As You Go

Rating

★ Mixed Reviews

Time to value

Moderate Setup (1-3 hours)

You can use VoiceRun to build, test, and deploy production voice agents that improve autonomously using your call data. The system allows you to define voice agents in code, run automated regression tests and adversarial simulations, and roll out changes gradually with canary releases. VoiceRun also scores every customer call, providing diarized transcripts, citations, and coaching tips for support teams. Through continuous fine-tuning on production data, you can build proprietary language and speech models that remain private and dedicated solely to your company.

What VoiceRun does

Define voice agent behaviors using codeSimulate customer calls to run regression evaluationsRoll out voice agent updates using percentage-based canary releasesReview diarized transcripts with citation timestampsTrain proprietary language models on customer call historyAnchor PSTN phone audio across human and automated agentsTrack automated QA scores across customer support teamsDefines voice agents directly in code with built-in versioningSimulates test calls and runs adversarial evaluations before releaseScores every incoming call with diarized transcripts and cited quotesFine-tunes custom speech and language models on production recordingsOffers canary and weighted traffic rollouts across agent versionsActs as an audio media anchor between carriers and agentsProvides automated coaching tips for customer support representatives