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Enterprise Layer Intelligence
Categories/Agentic Process Automation/Unitary
Unitary

Unitary

Founded 2019

Automate complex back-office workflows and marketplace operations using virtual agents

You can use Unitary to automate multi-step operations workflows across your business without building complex integrations. Virtual agents log in with standard credentials and navigate existing applications just like human staff, completing tasks according to your guidelines. When decisions require nuanced judgment, tasks automatically escalate to human experts to maintain guaranteed accuracy. Teams use it to process insurance submissions, manage onboarding, handle content moderation, and detect fraud. You pay per completed task, allowing operations teams to clear backlogs, cut processing expenses, and scale without disruptions.

What Unitary does

Ingest and classify incoming insurance policy documentsExtract structured data from PDF forms and email submissionsFlag inappropriate marketplace content for moderator reviewLog in to internal web portals to enter customer recordsCross-reference submitted financial documentation against underwriting rulesEscalate edge cases to human specialists for manual verificationCredential-based access to existing applications without custom API integrationsMulti-step reasoning across complex business rules and operational policiesHuman-in-the-loop escalation when confidence thresholds require expert reviewOutcome-based pricing where customers only pay per successfully processed taskContractually guaranteed accuracy backed by service level agreementsSOC 2 and ISO 27001 compliance with regional data processing selection

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Unitary, Agentic Process Automation, virtual agents, insurance automation, marketplace operations, content moderation, fraud detection, task automation, human in the loop, back office automation, bordereaux reporting, workflow automation, compliance reporting, claims processing