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Enterprise Layer Intelligence
Categories/IT Asset Management/Syncro
Syncro

Syncro

Founded by Michael George in 2018

Manage IT clients with remote monitoring, ticketing, and billing tools

Pricing model

Free Trial

Rating

★ People love it

Time to value

Quick Setup (< 1 hour)

You can use Syncro to run a managed service provider (MSP) business from one place. It combines remote monitoring and management (RMM), a help desk with ticketing, and PSA features like invoicing and billing. You can monitor client devices, set up automated alerts, remotely access machines, handle support tickets, and send invoices to clients. It is built for small to mid-sized IT service businesses looking to handle technical support and business operations without juggling multiple separate apps.

What Syncro does

Monitor client endpoints for alerts and anomaliesOpen and manage support tickets for client issuesSend invoices and collect payments from MSP clientsRemotely access and control client devicesDeploy patches and updates across client machinesWrite and run automation scripts on managed devicesTrack time spent on client work for billing purposesSet up alert thresholds for CPU, memory, and disk usageAll-in-one RMM and PSA in a single per-technician priceBuilt-in invoicing and payment collection from clientsRemote access to client machines directly from the dashboardAutomated scripting and patch management for endpointsHelp desk ticketing tied to client billing recordsAsset and inventory tracking for client devicesCustomizable alert policies for device health monitoring

Pricing breakdown

Pricing model: Free trial

PlanList price
Per Technician$139 / mo

Frequently asked

QuickBooksQuickBooksStripeStripeMalwarebytesMalwarebytesSlackSlackZapierZapier

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Syncro, RMM, MSP software, remote monitoring and management, help desk, ticketing, PSA, managed service provider, IT management, invoicing, billing, remote access, device monitoring, IT support, automation