Swap

Founded by Sam Atkinson in 2022

Manage cross-border shipping, calculate duties, handle returns, and guide shoppers with automated agents

Pricing model

Demo

Rating

★ People love it

Time to value

Quick Setup (< 1 hour)

You can use Swap to manage your international ecommerce sales, shipping logistics, and customer returns. It provides conversational shopping agents that guide buyers directly to checkout, answer customer questions, and handle delivery inquiries. The system automatically calculates cross-border taxes and duties upfront so shoppers avoid surprise fees upon delivery. Additionally, you can process customer-funded return requests, convert incoming returns into store exchanges, generate discounted shipping labels across multiple regional carriers, and maintain strict compliance with overseas trade regulations across all active markets.

What Swap does

Calculate cross-border duty and tax rates automaticallyGenerate multi-carrier shipping labels for international ordersProcess customer return requests and initiate exchangesDeploy a conversational shopping agent to product pagesTrack delivery status and answer customer inquiriesAudit sales tax compliance across regional territoriesAgentic storefront with guided shopping chatUpfront landed cost calculation for duties and customsMulti-carrier shipping label generationAutomated returns processing with exchange incentivesCustomer-funded delivery protection at checkoutAutomated sales tax and tariff compliance tracking