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Enterprise Layer Intelligence
Categories/IoT & Connected Hardware/Servitly
Servitly

Servitly

Founded by Stefano Butti in 2019

Convert connected product telemetry data into customer self-service portals and after-sales maintenance services

Pricing model

Demo

You can use Servitly to connect industrial equipment data to customer-facing services and after-sales support operations. It lets manufacturing businesses build self-service portals where equipment buyers can monitor machines, troubleshoot issues, and order replacement spare parts. Service technicians can view device telemetry to diagnose problems remotely before dispatching field teams. In addition, you can set up recurring digital subscriptions, manage service contracts, comply with European Union Data Act regulations, and give channel partners direct access to machine health metrics without writing code.

What Servitly does

Configure customer self-service portals using drag-and-drop toolsMonitor real-time sensor and telemetry feeds from connected machineryDiagnose equipment error codes and operating anomalies remotelySet up spare parts catalogs tied directly to installed machine dataManage recurring service contract billing and digital subscriptionsExport machine telemetry data in compliance with EU Data Act requestsGrant partner service teams access to diagnostic dashboardsNo-code Digital Product-Service builder to configure portals without custom codingCustomer self-service portal for equipment operation and troubleshootingConnected field service view showing live telemetry diagnosticsSpare parts e-commerce catalog linked to specific machine serial numbersDigital subscription and recurring service contract managementEU Data Act compliance framework for machine data sharingChannel partner access to manage distributed equipment fleetsCentral integration hub bridging customer data, service records, and telemetry

Pricing breakdown

Pricing model: Book a demo

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Servitly, connected products, digital servitization, DPS, IoT telemetry, after-sales services, field service management, spare parts ecommerce, EU Data Act compliance, no-code DPS builder, installed base management, remote machine diagnostics, service contracts, customer self-service portal, machine telemetry