Refactor

Founded by Zal Bilimoria in 2016

Helping the world's largest organizations safely refactor their operations

Cost

Demo

Rating

★ Mixed Reviews

Time to value

Requires Expertise

You can use Refactor to automate complex business operations in healthcare, retail, and logistics through AI agents that can navigate legacy software, make phone calls, and handle manual processes. The agents work with existing systems to automate denial management, payer communications, catalog operations, and customer service tasks. They can process claims, call insurance companies, extract product data from vendor files, and manage commercial accounts automatically.

What Refactor does

Navigate payer portals to research claim denialsMake phone calls to insurance companies for claim follow-upExtract product specifications from vendor PDFsNormalize attribute names across different data sourcesProcess ERA/835 files for payment reconciliationGenerate audit trails for all automated actionsHandle patient collections with empathetic communicationAnalyze purchasing history for account recommendationsMakes phone calls to insurance companies automaticallyNavigates legacy software systems without APIsProcesses healthcare claims and denials in parallelExtracts product data from vendor PDFs and spreadsheetsHandles 45+ minute phone calls with multiple transfersIntegrates with existing EHR and payer portal systemsProvides complete audit trails for all actionsWorks with companies serving tens of millions of customers

Tutorials & Demos

Frequently asked

EHR systems, FHIR, ERA/835 files, Payer portals

Want a tailored answer?

See whether Refactor fits your stack.

Techbible weighs Refactor against what you already pay for, your team shape, and the work that's actually happening. Free to start.

Side by side

Compare Refactor

Search the catalog or pick a similar tool to compare pricing, features, and fit.

Or pick from similar tools

More in Agentic Process Automation

All tools →

&AI

&AI is the AI workspace for executing litigation-grade patent work at machine scale.

AI-Flow

Easily create custom AI tools with a drag-and-drop interface.

AgentOps

A developer platform to test and debug AI agents.

Arcade.dev

An AI-powered prompting copilot that helps development teams create better prompts and ship AI features faster.

Arcten

Embed AI copilots into your application to automate complex workflows using natural language.

Arnata

Create AI agents that handle logistics operations automatically.

Artisan

Platform of AI ‘employee’ agents that automate repetitive GTM tasks like outbound sales.

Asteroid

Transform your back-office operations with Asteroid's browser agents. Automate insurance quoting, healthcare data entry, and complex workflows without coding. HIPAA compliant, enterprise-ready.