Prodigal

Founded by Shantanu Gangal in 2019

Automate loan servicing and debt collection calls with AI agents

Cost

Demo

Rating

★ People love it

Time to value

Moderate Setup (1-3 hours)

You can use Prodigal to automate consumer finance operations like debt collection and loan servicing using AI agents that work across voice and digital channels. It handles inbound and outbound borrower communications, scores payment intent, assists human agents in real-time, generates call notes automatically, and provides analytics on borrower behavior. The system is trained on over half a billion consumer finance interactions and supports Spanish-speaking borrowers.

What Prodigal does

Conduct AI-driven outbound collection calls autonomouslyScore borrower payment intent from call and account dataAuto-generate post-call notes and summariesFlag compliance issues across 100% of recorded callsSend omnichannel payment reminders via voice, SMS, and digitalDisplay real-time coaching tips to agents during live callsBuild borrower profiles from historical interaction dataPrioritize accounts dynamically based on likelihood to payAI voice agent that handles collection calls 24/7 without human agentsReal-time agent assist that shows prompts and guidance during live callsAutomatically generates call notes after every interactionPropensity-to-pay scoring that ranks borrowers by likelihood to payOmnichannel outreach across voice, SMS, and digital channelsBorrower persona profiles built from financial behavior dataSpanish-language support for ProNotesCompliance monitoring that flags 100% of problematic calls

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