Parakeet Health

Founded 2023

Automate patient phone calls, text messages, and appointment scheduling for medical practices

You can use Parakeet Health to manage inbound and outbound patient communications across phone calls, text messages, faxes, and emails. The system automatically books, cancels, and reschedules appointments, verifies insurance eligibility, and backfills open calendar slots when patients cancel. It also ingests incoming faxes to coordinate referrals and reach out to patients directly. Medical practices connect it to their existing electronic health record and telephony systems to handle routine patient access tasks without requiring additional front desk staff or manual call center workflows.

What Parakeet Health does

Schedule new patient appointmentsProcess incoming referral faxesVerify patient insurance eligibilityAnswer inbound phone callsSend automated appointment reminder textsReschedule cancelled appointmentsConduct automated outbound recall callsAutomated inbound call answering and patient triageAutomated appointment booking, rescheduling, and cancellationsPatient outreach campaigns across voice calls, SMS, and emailInbound fax intake and referral schedulingAutomatic cancellation backfilling to eliminate empty provider slotsPatient insurance eligibility verification during bookingPerformance-based pricing tied to measurable operational lift

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