Minro

Track user behavior and trigger personalized emails to prevent customer churn automatically

Pricing model

Demo

Rating

★ People love it

Time to value

Moderate Setup (1-3 hours)

You can use Minro to track how people interact with your SaaS product and automatically reach out when they get stuck. It connects with analytics tools to identify churn risks, stalled onboarding steps, and cancellation attempts in real time. Instead of generic email drips, Minro crafts personalized emails based on user role and activity. You can build custom customer segments, run conversational queries on your product data, and deploy automated outreach sequences that help retain at-risk accounts before they cancel.

What Minro does

Import product analytics events from PostHogBuild custom audience segments based on churn probabilityCreate automated email triggers for stalled onboarding stepsAnalyze user drop-off points with plain-English queriesConfigure custom churn scoring rules for accountsSend personalized winback emails to inactive usersMonitor user activity metrics across customer lifecycle stagesBehavioral event tracking imported directly from PostHogAutomated outreach triggers based on onboarding stalls and drop-offsNatural language querying for product data and retention metricsCustom user segmentation by activity, account size, and churn riskCancellation detection that triggers custom downgrade-save offersEnriched user profiles combining event activity and past conversationsAutomated winback messages tailored to inactive user behaviorPersonalized welcome emails tailored to new signup tech stacks