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Enterprise Layer Intelligence
Categories/Ecommerce/Immerss
Immerss

Immerss

Founded 2015

Guide online shoppers to purchase with automated sales agents, live consultations, and shoppable videos

You can use Immerss to add interactive sales agents and live video shopping directly to your online storefront. The system answers buyer questions around the clock, recommends matching products, and guides visitors smoothly through checkout. When shoppers require specialized help, it transfers conversations directly to human advisors over chat, voice, or video co-shopping. Your team can also broadcast scheduled live shopping events, run clienteling follow-ups via messaging, and place shoppable video clips right on product detail pages to assist buyers.

What Immerss does

Configure automated product recommendations for online shoppersInitiate live video calls with visitors browsing high-ticket itemsSchedule and broadcast interactive live selling streamsUpload and attach short demonstration videos to product detail pagesSend outbound messaging to follow up with high-value clientsTrack revenue generated from live video and chat interactionsHand off automated chat conversations to available sales staffAutomated sales agent for 24/7 product questions and checkout assistanceDirect handoff from automated chat to human advisorsLive co-shopping via real-time audio, text, or video sessionsScheduled live broadcast shopping events with real-time checkoutOutbound clienteling for messaging and customer follow-upEmbeddable short video clips directly on product detail pagesOn-demand archive library for past live video events

Frequently asked

ShopifyShopifyWooCommerceWooCommerce

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Immerss, live shopping, AI sales agent, video commerce, shoppable video, virtual co-shopping, clienteling, ecommerce sales, Shopify live shopping, live advisor, PDP video, product recommendation, retail video, video consultation, live broadcast shopping