Hi Auto

Founded by Roy Baharav in 2019

Take drive-thru orders automatically using AI voice technology at scale

Cost

Demo

Rating

★ People love it

Time to value

Long Setup (> 1 day)

You can use Hi Auto to automate food ordering at quick service restaurant (QSR) drive-thrus using AI voice technology. It handles customer orders with 93%+ completion rate and 96% accuracy across roughly 1,000 stores. The system lets franchisees adjust local menus while keeping brand standards consistent. When the AI can't handle an order, it routes to a human agent in real time. It also consistently prompts upsells and frees up staff from order-taking duties.

What Hi Auto does

Take customer drive-thru orders using AI voice recognitionPrompt upsell items on every order automaticallyRoute unresolved orders to a human agent in real timeUpdate upsell scripts and voice settings across all locations simultaneouslyAllow franchisees to edit local menus and limited-time offersTrack order accuracy and completion rates at the store and chain levelIntegrate with existing store point-of-sale and operations systemsSupport orders in both English and Spanish93%+ order completion rate across ~1,000 stores96% order accuracy at scaleReal-time human fallback when AI cannot handle an orderSupports both English and Spanish for bilingual marketsFranchisees can adjust local menus and limited-time offers without losing brand controlContinuously updates upsell scripts and voice settings across all locations from one placeReduces staff multitasking by removing order-taking from their responsibilitiesConsistent upsell prompts on every single order