CollectWise

Founded by Sean O'Brien in 2024

Automate debt collection phone calls, text messages, and back-office administrative tasks using conversational agents

Pricing model

Demo

Rating

★ Mixed Reviews

Time to value

Moderate Setup (1-3 hours)

You can use CollectWise to automate debt collection operations through voice and digital communication channels. The service handles inbound and outbound phone calls to negotiate payment plans while adhering to regulatory standards like FDCPA and TCPA. It coordinates outreach across text and email, calculating propensity-to-pay scores to contact consumers at the best times. You can also automate repetitive back-office work, such as handling consumer disputes, filing paperwork, processing incoming mail, and managing legal collection tasks, reducing the need for manual agent intervention.

What CollectWise does

Place automated outbound debt collection callsNegotiate debt payment plans over voice channelsCalculate propensity-to-pay scores for debtor accountsSend automated collection emails and text messagesProcess consumer disputes and formal complaintsCollect debit or credit card payments 24/7Generate compliance audit trails for every callAutomated inbound and outbound voice calls for debt recoveryBuilt-in compliance guardrails for FDCPA and TCPA regulationsPropensity-to-pay scoring to prioritize account outreachAutomated dispute and complaint resolution workflowsOmnichannel communication orchestration across voice, text, and emailAutomated back-office processing for mail and legal paperworkAround-the-clock payment negotiation and settlement handling

Pricing breakdown

Pricing model: Book a demo

Tutorials & Demos

Frequently asked

REST API for custom CRM connection, Major Debt Collection Software (Unverified), Twilio for communication infrastructure, Stripe/Payment Gateways, Email Service Providers, SMS Gateways, REST API for custom CRM, Twilio (Communication), Stripe (Payments), Google Cloud/Firebase, SendGrid (Email), Unverified Core Banking Connectors

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