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Enterprise Layer Intelligence
Categories/Voice AI/Codyco
Codyco

Codyco

Answer hotel phone calls and complete room bookings

Pricing model

Demo

Rating

★ People love it

Time to value

Requires Expertise

You can use Codyco to manage incoming hotel phone calls and take guest room reservations automatically around the clock. The system answers caller questions about amenities, rates, and hotel policies, collects payment details during the conversation, and writes confirmed bookings directly into your property management system. It also creates structured summaries for staff, handles invoice requests, routes complex issues to live hotel agents, and prevents missed revenue across multiple hotel properties during peak front desk hours or overnight shifts without manual work.

What Codyco does

Answer incoming hotel reservation callsRecord guest booking detailsCollect phone payments securelyWrite confirmed reservations into property management systemsTransfer calls to live front desk agentsAnswer common questions about hotel amenities and policiesCreate handover notes for front desk staffAnswers hotel phone calls around the clockProcesses guest payments directly within the phone conversationWrites confirmed room reservations directly into hotel PMS systemsIntegrates with Oracle OPERA Cloud, Sihot, and ApaleoTransfers calls to hotel staff based on custom routing rulesGenerates structured handovers and summaries for the front desk teamAnswers routine guest questions regarding property policies and amenities

Pricing breakdown

Pricing model: Book a demo

Tutorials & Demos

Frequently asked

Oracle OPERA Cloud, Sihot, Apaleo

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Codyco, Voice AI, hotel receptionist, hotel reservations, phone answering, property management system, OPERA Cloud, Sihot, Apaleo, hotel booking automation, guest communication, missed call handling, hotel call center, hospitality tech, overnight reception, direct bookings