CloudTalk

Founded by Martin Malych in 2016

Make and receive business calls with AI voice agents handling routine calls automatically

Cost

Free Trial

Rating

★ People love it

Time to value

Quick Setup (< 1 hour)

You can use CloudTalk to run inbound and outbound calling operations for sales and support teams. It includes AI voice agents that answer and make calls automatically, a parallel dialer to speed up outbound calling, call routing, live call monitoring, and post-call analytics. Managers can listen in, whisper to agents, or join calls live. It connects to CRMs and helpdesks, covers phone numbers in 160+ countries, and generates call summaries, transcripts, and sentiment analysis automatically.

What CloudTalk does

Set up AI voice agents to handle inbound or outbound calls automaticallyDial multiple contacts simultaneously using the parallel dialerListen in on live agent calls and whisper coaching without the caller hearingGenerate transcripts and summaries from completed callsRoute incoming calls to specific agents or queues based on custom rulesSend SMS or WhatsApp follow-ups to contacts after a call attemptReview agent call stats, volumes, and outcomes in a centralized dashboardIntegrate call data with CRMs like HubSpot or Salesforce automaticallyAI voice agents that make and receive calls automatically without human involvementParallel dialer that calls multiple numbers at once to increase connection ratesLive call monitoring with whisper, listen-in, and barge-in options for managersAutomatic call summaries, transcripts, and sentiment analysis after every callPhone numbers available in 160+ countries with 99.999% uptime guaranteeSmart call routing based on conditions like agent availability, time, or caller historyBuilt-in SMS and WhatsApp messaging for reaching contacts who don't answer callsCustomizable dashboards showing call volumes, agent stats, and queue performance