CloneOps AI

Founded by David Bell in 2024

Automate freight brokerage communications from sales to billing with AI agents

Cost

Demo

Rating

★ Mixed Reviews

Time to value

Moderate Setup (1-3 hours)

You can use CloneOps AI to automate high-volume business communications across logistics and freight brokerage operations. It connects directly to your TMS and CRM to handle calls, emails, dispatch check-ins, and billing tasks automatically. Features include voice authentication, GPS driver tracking via text, real-time language detection, sentiment analysis for escalations, document automation for invoices and PODs, and a no-code workflow builder. Human agents can join live calls when needed through the Live Take Over feature.

What CloneOps AI does

Place automated outbound calls to carriers and driversSend GPS tracking links to drivers via SMSLog every call and email interaction into the TMS and CRM automaticallyTrigger invoice creation and billing audits after delivery eventsAuthenticate callers using voice recognition before sharing load detailsDetect caller language and switch to it automatically during a callEscalate calls to a live human agent when sentiment turns negativeRequest and collect proof of delivery documents automaticallyAI agents handle inbound and outbound calls automatically without human inputLive Take Over lets a human join an active AI call when escalation is neededSends a secure GPS link to drivers via text to confirm their locationVoice authentication verifies caller identity to prevent fraudAutomatically detects caller language and switches to it mid-conversationReal-time sentiment and tone analysis triggers escalation based on emotional signalsNo-code workflow builder with prebuilt templates, triggers, and connectorsAutomated document handling including POD requests, invoicing, and billing audits