Broccoli

Answer phone calls and book jobs automatically for home service businesses

Pricing model

Demo

You can use Broccoli to handle inbound and outbound phone calls for home service businesses such as plumbing and HVAC. The system answers customer calls around the clock, schedules appointments directly inside dispatch calendars, and routes emergency technicians when needed. It also makes outbound phone calls to follow up on open estimates, confirm upcoming appointments, and book seasonal maintenance tune-ups. In addition, Broccoli integrates with field management software to evaluate call recordings, score rep performance, and convert website chat visitors into booked jobs.

What Broccoli does

Answer inbound customer calls automaticallyBook appointments directly into dispatch softwareMake outbound calls to fill open calendar slotsSend appointment reminders and process reschedulesFollow up on unpaid or open customer estimatesDispatch on-call technicians for after-hours emergenciesQualify incoming advertising leads from Google and YelpAnswers incoming customer calls and books appointments 24/7Syncs job details directly into ServiceTitan and Housecall Pro dispatch boardsRuns outbound calling campaigns to fill open technician time slotsDispatches on-call technicians automatically for after-hours emergenciesFollows up with homeowners on open or pending service estimatesConfirms scheduled appointments and handles live rescheduling requestsScores call recordings to monitor customer service quality and recover lost bookings