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Enterprise Layer Intelligence
Categories/Voice AI/Avoca AI
Avoca AI

Avoca AI

Founded by Tyson Chen

Answer calls and book service jobs automatically

Pricing model

Demo

Rating

★ People love it

Time to value

Quick Setup (< 1 hour)

You can use Avoca to answer inbound phone calls, schedule service appointments, and respond to customer text messages around the clock. The system handles routine customer inquiries, books jobs directly into your dispatch calendar, and escalates emergencies to on-call technicians. You can also run outbound text campaigns to re-engage past clients and fill open technician schedules. In addition, it scores customer service calls to track performance, identifies missed sales opportunities, and connects directly with trade management tools like ServiceTitan to keep customer records updated.

What Avoca AI does

Answer incoming phone calls and schedule service appointmentsSend automated SMS reminders and follow-up messagesSync scheduled appointments and customer notes to ServiceTitanRoute urgent emergency calls to on-duty techniciansReview and score recorded customer calls for quality assuranceTrigger outbound calling campaigns to past service customersCapture and qualify web leads using an interactive chat agentAutomated phone call answering and booking 24/7Direct two-way synchronization with ServiceTitan CRMMulti-channel outbound SMS and call campaignsAutomated call scoring and CSR coaching insightsEmergency call routing and escalation to human staffInstant response for incoming Google LSA leadsLive website chat widget for appointment scheduling

Pricing breakdown

Pricing model: Book a demo

Tutorials & Demos

Frequently asked

ServiceTitanServiceTitan

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Avoca, voice AI, call answering, virtual CSR, home services, appointment booking, HVAC call answering, plumbing dispatch, ServiceTitan integration, lead capture, outbound campaigns, call scoring, automated scheduling, customer support, phone bot