Avoca AI

Founded by Tyson Chen

Always-on agents that answer every call, fill every board, and keep your team focused on the work that matters.

Cost

Demo

Rating

★ People love it

Time to value

Quick Setup (< 1 hour)

You can use Avoca to automate phone call handling for home service businesses. The AI agents answer every incoming call 24/7, book appointments directly into your calendar, and handle customer inquiries without human intervention. It integrates with your existing CRM system and can manage multiple communication channels including calls, texts, and web chat. The system includes automated follow-up campaigns to re-engage past customers and fill your schedule. You get real-time analytics on call performance and can coach team members based on AI-scored conversations.

What Avoca AI does

Answer incoming customer phone calls automaticallyBook service appointments into existing calendar systemsQualify leads and gather customer informationEscalate emergency calls to on-call techniciansSend follow-up messages to previous customersTrack call performance metrics and booking ratesCoach customer service representatives in real-timeManage multi-channel customer communication flowsAnswers calls in under 2 secondsBooks appointments directly into CRM systemsHandles emergency call escalation automaticallyScores every conversation for quality controlSends automated follow-up SMS and call campaignsIntegrates directly with ServiceTitan CRMProvides real-time coaching feedback for staffWorks across multiple communication channels