AfterShip

Founded by Andrew Chan in 2012

Track shipments and manage returns to recover revenue after checkout

Pricing model

Demo

Rating

★ People love it

Time to value

Quick Setup (< 1 hour)

You can use AfterShip to track orders across 1,400+ carriers with real-time status updates and AI-estimated delivery dates. It creates branded tracking pages where customers can check shipments, reducing support tickets. The returns module guides shoppers toward exchanges and store credit instead of refunds, protecting revenue. It connects with Shopify, Salesforce, Magento, BigCommerce, and tools like Klaviyo and Gorgias. Custom reports show how tracking visits and returns affect repeat purchases and customer lifetime value.

What AfterShip does

Set up branded tracking pages with your store's logo and product recommendationsConfigure exchange-first return flows to reduce refund ratesSend automated delivery notifications via email or SMS at key shipment milestonesConnect multiple carriers and ecommerce platforms to a single tracking dashboardCreate custom reports linking tracking engagement to repeat purchase revenueFlag fraudulent return requests using built-in fraud detection rulesIntegrate with Klaviyo or Attentive to trigger marketing messages based on shipment statusMonitor shipment exceptions and delays across all active orders in real timeAI-predicted delivery dates with 95% accuracy shown to shoppersBranded tracking pages that display your logo and promotions instead of carrier pagesExchange-first return flows that guide customers away from refunds toward store credit or new itemsReal-time shipment status updates across 1,400+ global carriersProactive shipping notifications sent via email or SMS before customers askFraud prevention built into the returns process to flag suspicious return requestsOrder-level analytics showing how tracking visits contribute to repeat purchases300,000+ drop-off locations for returns and Shopify POS integration